Sonoff Basic R2 does not connect to the router

[emaborsa]

Hi,
I’ve just bought a Sonoff Basic R2, have been able to pair it but the device does not connect to the roueter, it stays offline, it blinks one short every two seconds.
I fear it is not possible with my router, a Huawei B353.
Possile? Ideas?

[yitie]

Please raise your ticket via the help center if help needed

This forum is primarily used for user interaction and free discussion, we highly recommend raising a ticket if you meet any issues, especially software-related ones (APP & other portals $ cloud services), and guidelines needed via the eWeLink help center web portal https://help.ewelink.cc/hc/en-us or feedback channel in the App, and if it’s an issue related to SONOFF devices, rising a ticket here Submit a ticket : ITEAD Customer Care Center is the best way to get response timely. We will gradua…