AIR GUARD SAWF-08P: iHOST - Temperature can not be used as a Scene trigger

eWeLink CUBE
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1

Temperature and humidity data cannot yet be utilized as triggers for scenes within the i-HOST system.

When is this issue expected to be resolved?

Thanks

2

Hello, thank you for your feedback. To help us better understand the issue you’re encountering, we would need you to provide the following information:

  1. The current firmware version of your iHost.

  2. Which specific temperature and humidity sensor cannot be used as a scene trigger? Please provide the device model and device ID.

We look forward to your reply. Thank you again for your cooperation!

3

Temperature and humidity data from the SAWF-08P device can be used in the iHost to trigger scenes. The problem is with the eWeLink Smart Home add-on, which does not update this data in the iHost in real time.

IHOSTSAWF-08P
IHOSTSAWF-08P1146×735 74.5 KB

4

The version of my i-HOST is 2.10.2.
The device ID within i-HOST is aadbb875-7d71-4e2b-b177-84d081597122, while the corresponding ID in the eWeLink App is 10027ab7b3.
The SAWF-08P firmware version is 1.1.2, and the connector version on the SAWF-08P is 1.2.17.

Regardless of the underlying cause —whether due to a failure in real-time data synchronization or any other factor —the consequence is that i-HOST cannot generate scenes of this nature.

Such scenes fail to trigger when the conditions are set, for instance, to greater than or equal to 25ºC, less than or equal to 26ºC, or any other temperature threshold.

Indeed, upon entering a temperature or humidity value, the blue confirmation button at the bottom of the window never activates to validate the input.

This anomaly is not attributable to version 2.10.2; rather, it has persisted identically in earlier versions, such as version 2.9.0.

Thank you. Greetings