AIR GUARD SAWF-08P: iHOST - Temperature can not be used as a Scene trigger

eWeLink CUBE
,
22

You’re right. In the Temperature and Humidity fields, the button doesn’t automatically activate after entering numerical values.

You also need to click the mouse in an empty field for the button to activate.

23

No. In my case: No matter where I click, I insist, NOWHERE ON THE SCREEN does the blue button activate.

I think I’ve documented this sufficiently.

I would simply like this to be fixed with a new update for the SAWF-07P and SAWF-08P devices.

Best regards

24

What web browser are you using?
Chrome and Firefox works for me.

25

In this thread, in the post from May 29th, I already mentioned the browser versions.

In my case, doesn’t work: not in Edge, not in Chrome, not in Opera.

26

Hi @Minnie

The problem with updating data from SAWF-07P and SAWF-08P devices has returned. Ihost is not updating data from these devices.
The problem appeared after installing a new update (v 1.1.4) for SAWF-07P and SAWF-08P devices.

27

Hello, thank you for submitting your feedback. We sincerely apologize for the inconvenience caused. We would like to ask for a few details to help us investigate the issue:

  1. When you say “data is not updating,” do you mean that the device appears offline in iHost, or that the data (such as temperature, humidity, PM2.5, etc.) is no longer being refreshed or reported?

  2. Please provide the device IDs of both devices.

  3. Were the SAWF-07P and SAWF-08P devices added to iHost via local Zigbee direct pairing, or via eWeLink Smart Home add‑on synchronization?

    • If they were added via the eWeLink Smart Home add‑on, please also provide the logs from that add‑on (you can obtain or export them from the Docker add‑on details page).

    • If they were added directly via iHost local pairing, please submit feedback through the iHost local web page and provide the system logs so that we can analyze the issue.

Thank you for your cooperation!

28

Hi @Minnie
Data (such as temperature, humidity, PM2.5, etc.) not being refreshed or reported in iHOST? I can’t modify the SAWF-07P and SAWF-08P device settings using iHOST.
The devices were added directly using local iHost pairing.

I submitted a report in iHost.
feedback ID 274139

29

Thanks for your feedback, and we sincerely apologize for the unpleasant experience.We will investigate your issue as soon as possible and will get back to you promptly once we have an update.

30

I have just verified that the problem with the scenes in both the SAWF-07P and the SAWF-08P has been resolved and scenes can now be configured with temperature and humidity values ​​as triggers, as the blue button is now activated.

Thank you

Greetings