ZBMINIR2 firmware update fails

Is Europe covered by this 30%? :smile:

Should be globally covered

Does it mean 100% or what? :slight_smile:

I mean, the percentage :smiling_face_with_tear:

Must be not high enough because the update still fails. In short, it is as it was yesterday and any other day before yesterday.

70% now according to the dev team

Unbelievable! When it reaches 100%, will I be unbelievably lucky to download the update? :rofl:
What do these percentages even mean? Are they about uploading to servers or limited availability? It’s extremely confusing :cyclone:

It indicates how many people could have received the update, more like availablity.

I see. Why it’s not me? :slight_smile:

I tried several time and finally I could update the device to 1.0.2.
The strange thing is that I installed 2 ZBMINIR2 and only one recognized the new available firmware. The other is still at 1.0.1 and no message that new firmware is available…

Hey

any luck today?

@fabrizio

How’s the other one. Did you manage to upgrade it?

No luck :no_good_man:
Not that I particularly suffer from this but it is puzzling. All previous upgrades to other devices have gone smoothly. Only this one is reluctant. On top of a catalogue novelty that arrived from the Sonoff shop a few days ago.
Device ID :a4800a7aaf

Could u please also submit logs from the app? thx

Are there any logs available in the app? Except for those from devices.

it should contain info from the app too

All right. But where do I find it?

just the regular setps to submit a support ticket in the app:

Profile - Help&Feedback - Feedback

This is what you had in mind. Meanwhile, I was looking for the ‘Save log’ option and wondering when that was introduced in the app :grin:

:see_no_evil: sorr for any confusion from my expression

No worries. Most importantly, the log has been sent: Your feedback# (219127) has been received and our staff will get back to you as soon as possible. I’ll see how soon, soon :stuck_out_tongue:
By the way, being able to extract and save the logs in the app would be useful.

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