what software you’re using, because we don’t know what the logic is for the software you’re using to search for the firmware version, and whether that part of the code works correctly.
If you have a problem with the firmware version display in the eWeLink app, we can help you deal with this issue, but if in other software or platform - I’m sorry, we don’t know why, because we didn’t develop that software.
Based on this, I suggest that all the attributes of Sonoff Zigbee devices be considered in detail and, if possible, perform unification for all devices and enable users to access them (for example: updating freamware, inching setting, trigger setting…)
In the App, it is required to provide the user with the option to switch input modes - just like the WiFi version of the Mini. If you can’t find this option in the app, that’s a problem and we need to fix it.
We’ll check to see what’s going on, including the firmware version number you mentioned on the web.
I logged out the device from the eWeLink application, switched it to Pulse mode and registered it with the application and the firmware information appeared…I logged out the device again from the eWeLink application, switched it to Edge mode and all the firmware information is present, and the device does not go to offline…