I would like to raise a simple but very important question: when will we finally have a fully eWeLink-compatible Fingerbot?
In my current setup, all of my switches are Sonoff ZBM5, and I use the Sonoff Zigbee Ultra Hub. My network is extremely stable and robust, so reliability and signal strength are definitely not an issue on my side.
However, I am forced to use a separate Tuya hub just to operate a single Fingerbot — in my case, for pressing the elevator button. This completely breaks the ecosystem integration and adds unnecessary complexity to what should be a very simple use case.
Honestly, it is quite frustrating. Why is it so difficult to develop such a simple device with full native support for eWeLink? A Fingerbot is not a complex product, and there is clearly a strong demand for it within the Sonoff ecosystem.
Many users, like me, would greatly benefit from having everything unified under one reliable platform instead of mixing ecosystem or messy workarounds.
Is there any roadmap, plan, or update regarding this?
You make a very valid point. It is indeed frustrating to have a robust Sonoff Zigbee network yet still require a separate gateway to run the Fingerbot. We agree that unifying all devices under eWeLink is the ultimate goal. Could you please provide the specific device model and a purchase link? We will evaluate it appropriately and consider integrating it into our product compatibility plan. Thank you for your support and understanding!
Thank you so much for the quick response and for considering this request.
The model I am currently using with a Tuya hub is the Fingerbot T523210.
Here is the manual / product reference link:
My main use case is a very simple one: pressing the elevator button from inside my apartment using automations and remote control.
Since my entire Zigbee network is already built around Sonoff devices, especially the ZBM5 switches and the Sonoff Zigbee Ultra Hub, having native eWeLink support for a Fingerbot device would make the ecosystem much more seamless and reliable.
I truly appreciate you taking this into consideration for future compatibility plans.
Thank you again for the support!
Update: It looks like some progress has been made since my original post.
I was recently able to successfully pair my Tuya Zigbee Fingerbot with a SONOFF Zigbee Bridge Ultra directly through eWeLink.
The device is discovered and works reliably, which is already a huge improvement because previously the Fingerbot could not be paired at all.
However, eWeLink currently identifies it as a generic Tuya TS0001 switch instead of a Fingerbot device.
Because of this, the device is exposed only as an ON/OFF switch and the available “Display as” options are limited to categories such as switch, plug, light, fan, air conditioner, gate, etc.
A Fingerbot is fundamentally different from a switch:
A switch has persistent ON and OFF states.
A Fingerbot is a momentary actuator that should simply press and release a button automatically.
In other ecosystems, Fingerbots support modes such as:
Click mode (press and automatically return to the resting position)
Switch mode (hold while ON and release when OFF)
At the moment, eWeLink appears to support only the second behavior because the device is treated as a standard switch.
Could the eWeLink team consider adding native Fingerbot support or at least a momentary button / pulse mode for TS0001-based Fingerbots?
The difficult part — Zigbee pairing and communication through the Bridge Ultra — already seems to be working perfectly. What appears to be missing now is only the proper device profile and exposure of the Fingerbot-specific functions.
This would make eWeLink compatible with a large number of existing Tuya Zigbee Fingerbots and would avoid the need for workarounds or external platforms.
