Sonoff iHost shows “Disconnected” after reboot – Device ID not visible on login page

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1

Hello everyone,
I’m experiencing an issue with my Sonoff iHost and I would appreciate some help.

At the moment I am away from home and connected to my home network via VPN. I noticed that the iHost CPU usage was constantly at 100%, so I decided to reboot the device.

After the reboot, the web interface loads, but it always shows the message:
“Disconnected. Check your internet connection and try again.”

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I tested access both via VPN and from a PC directly connected to the home LAN, and the behavior is the same in all cases.

The router correctly detects the iHost on the network and ping works with no packet loss. Zigbee

Devices exposed via Matter continue to work correctly in Google Home, which confirms that the hub is running and communicating on the local network. However, on the login screen the Device ID is not visible, which seems unusual compared to normal operation.

Overall, the device appears to be partially functional, but the web UI cannot establish a proper connection.

My questions are whether there is a way to send a reboot command to the iHost over LAN, whether there is anything I can do remotely to restart the affected services or recover the web interface, and whether this issue could be related to the high CPU usage before the reboot or to a service that failed to start correctly.

Thank you in advance for your help.

2

Hello @salvo80,

I already got this issue but never rise it because I have simple workaround.

If you use ihost.local address just switch to IP address of your ihost and vice versa.

Good luck.

3

Thank u for your advice, but im using ip address, i just tried ihost.local…

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4

Try this : http://ihost.local/#/room or just add an last / after local

5

its the same :frowning: . Thks

6

Have you fixed the problem ? Have the same problem now :smiley: I´ve only restarted the OS

7

not from where i was. Once at home i simply find the ihost with red leds. I simply pull off the power cable and after a reboot now it’s working as intended. Ofc iussues like this limit greatly .the remote control .

8

Could you please provide a log from when this issue occurred to help us analyze it? Thank you very much!

9

Hi Hi

My router sees the Ihost and has a IP but can not seem to get to the login page at all not via IP or ihost.local

10

You try ping the iHost?

11

Tried to ping it but Request time out. is all i get.

I used the IP the the router has given it.

The Ihost even shows it is online via the blue light on the front.

Rebooted both the router and the Ihost all my other devices are working.

12

Hi All I found my problem.
Installed a new router a while ago. kept all the settings the same as the old router so that all with work. I was looking in to the settings now and found my ihost and some other Iot devices was isolated. removed the isolation and all worked.
This setting is under Security tab on my TPlink router.

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13

So is it good and iHost is directly connected to the routers?