Sonoff ihost red light

[maythemqassim]

When connecting the Internet cable to the iHost device to the Internet, the device remains on and only illuminates the moving red light… and does not turn blue. I need fix for this proplem … please

[ward]

May I ask if you have flashed any third-party OS?

[guicanesin]

My ihost won’t connect anymore, it just keeps showing the red light for days. I’ve already replaced the power supply, network cable, and router, but nothing worked. I haven’t installed any third-party programs on it. What should I do?"

[ward]

Hey, sorry for the trouble.

Please contact SONOFF support:

Please raise your ticket via the help center if help needed

Welcome to the Forum of eWeLink. This forum is primarily used for user interaction and free discussion. Raising a ticket via the App Feedback Channel or the Help center web portal if you meet any issues related to software-related ones (APP, WEB, CAST, Cloud Services) is highly recommended. If it’s an issue related to SONOFF devices, raising a ticket HERE is the best way to get a response timely. Let’s build a forum with fun and ideas, thank you for your understanding, deeply.