yesterday I have noticed next 2 problems…
1: The camera is set to detect people with high sensitivity (later changed to medium and even low), yet yesterday, during the rain, alarms were triggered and I received notifications one after another.
2: There is the difference between the timeline of the played-back material and the recorded time.
Looks like material is played when nothing should be recorded (yellow lines)
When I move the cursor over the yellow line, a message appears “no video is available”
I’ve submitted a ticket, of course, but given that I usually receive replies—if I get them at all—only after weeks or months, I don’t expect any response or assistance from Sonoff or eWeLink.
Maybe one of you can help or offer some advice?
Could this be related to the camera defect I mentioned yesterday?