IHOSt Cube 2.8.2 finds OTA updates for the SNZB-01M (v1.0.5) device.
But the update cannot be downloaded. An error occurs.
hello , is ihost cube using v2.8.2 now ? or its 2.8.1 ? on cubeos is still 2.8.1
I have version 2.8.2 on my Ihost, but it’s a beta version. The official version available is 2.8.1.
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oh i see , is there any link to join beta ?
I got version 2.8.2 when they were trying to fix Most Matter. There is no access to this version.
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I see you have the same problem as me. The problem still persists.
When I had the same problem as you, I completely restarted the ihost and all ZigBee devices. I did the restart by turning it off and on.
I see the discussion has moved on to a different topic.
This post concerns an OTA update error for the SNZB-01M device.
@SuiKa, @MichaelLearnsToCode
Please fix the OTA update for the SNZB-01M device.
Got it. We are looking at the issue right now.
Hello, thank you for your feedback.
To better identify the root cause of the OTA update error, could you please help provide the relevant logs? After reproducing the OTA update failure, kindly download and upload the device logs, and indicate the time when the OTA was triggered.
Once we receive the logs, we will further analyze the issue and get back to you with a clear conclusion and solution as soon as possible.
Thank you for your understanding and cooperation.
I’m sending the logs in a private message
Got it, thank you for sending the logs via private message.
We will review them as soon as possible and get back to you if any additional information is needed.
Thank you for your patience and for sharing the logs with us. Based on the logs, we have identified the root cause of the issue, and the fix is currently in progress. We will keep you updated on the progress as soon as possible.
Please feel free to reach out if you have any further questions or information to share.
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