Smart Wall Switch M5 randomly disconnects

1

Hello,

I have about 20+ M5 smart switches at home and the problem is that most of these devices randomly disconnect from time to time. The light flashes, and I can’t reconnect using the ewelink app. When I try to I get the following message every time.

Screenshot_20230429_121535_eWeLink
Screenshot_20230429_121535_eWeLink1080×2400 76 KB

I have checked many times that the wifi is ok and also the number of connected devices is not an issue.

The only workaround I have found so far is to unmount the device and mount it again manually.

Is there any permanent solution?

1 Like
2

Unfortunately, I have a same problem. I have mixed the old and new Sonoff sensors all around the house, but only the new type sensors/switches with the LCD display, disconnects from the wifi. The rest of them still online. Very annoying

3

I have the same issue with wall switches. They work for a while then disconnect. For me the WiFi light is solid blue. The nearest mesh WiFi access point is only a couple of metres away.