Hi Milk, I’d like to let you know that every time I restart Wi-Fi for other problems, the NS panel pro device disconnects as expected. However, when Wi-Fi is reconnected, all the scenes I’ve set are automatically executed, and the scene log shows all the scenes I’ve recorded running simultaneously. I’ve tried several tests, but I don’t have a trigger that can activate them. I tried to replicate this by disconnecting Wi-Fi and reconnecting, and the exact same thing happens.
I have upgraded to v4.4-440-440-1161 and almost all devices are disconnected, I rebooted the unit multiple times but I can’t get devices connected (router & end devices). I have submitted the feedback five minutes ago. Device ID is 100177c43b. I’ll try to reboot the unit tomorrow again.
Hi, Please try unplugging and replugging the power to restart the NSPanelPro.
Two hours after my message yesterday, all devices connected to the panel (so same behaviour as previous version), I didn’t need to reset the panel. Now it seems to be stable.
Any way I can get this beta version released so that I can use the new senseguard gen2 contact switches. My NSpanel pro pairs witb them and I can see them. The current version will not allow me to use them as a trigger.
I believe this is my NSPanelPro120 ID
10025b34ea
Thank you.
Are you thinking of using this device as a trigger for a scene? May I ask what the specific device ID is? I can check if the current beta version supports it.
I just want to use my Sonoff zigbee NSPanel Pro 120 to see the Sonoff xigbee switch open/close so that I can use it to switch a Sonoff zigbee switch. Really not that complicated.
Hi, you can try removing this device and adding it again. If it still doesn’t work properly, please submit the NSPanelPro logs promptly.（Top drop-down menu → Settings → About → Feedback → Submit）
Is there any hope that the device futures will work as they were working before your attempts to make it “better” or to just accept that we have useless devices after we were lured to enroll in this nonsense?
also is there a way to just ditch the beta testing and return the device to its usable state or its better to just rip it off the wall and change it with poe screen with HA always on screen?
Please let me know if you encounter any issues during use. Feel free to reach out to me, and we will identify and resolve the problem as quickly as possible. If you do not wish to participate in the internal beta, you can send me your device ID separately, and I will help you with the necessary steps (you won’t need to change any of your settings).
When will you fix all these bugs? I already have annoying phone calls from customers because of you. They tell how are happy with Sonoff (ironically). Gateways from you nôt working except iHost.
NSPP unstable and full of bugs.
zbb-u and zbb-p network crashes, reports that devices are not available.
CubeOS works for now because there are no updates.
Thermostat does what it wants, and devices do not communicate with each other.
Many of us have dysfunctional households, but that is probably not a problem for you. Customers are upset that nothing is working for them and they call me, not you. They are most happy when they have nspp and ihost and it does not work. Because since November you have not managed to fix the bugs in matter bridge.
Hi, based on user feedback, we have fixed some issues and plan to address them together in version 4.4.6.
You can report specific issues and submit app logs, and I will forward them to the relevant colleagues.
Regarding the issue where the app crashes after iHost, acting as a Matter Bridge, syncs devices to the app and NSPanel Pro, we have also fixed it. This fix is expected to be included in the next app version.
I can’t get to the data because they are different households.
When will the version be released?
When will the version be released? Have you also fixed the fact that it does not send the device name, for example “entrance light” but only the device ID? Can it sync more than 21 devices?
I sent a very important message to your private message.
Hi, The Android version is expected to be released on April 8th. Devices synced from iHost can always have their names modified in the eWeLink app — is this the situation you’re referring to? During our testing for the crash fix, we were able to sync over 40 devices simultaneously, so there is no specific limit. If you still encounter issues with the new version, we will investigate further based on your logs.
You are a manufacturer and you need to understand my situation.
My specific one is that I get calls quite often from customers saying they not working smart home. Some are normal and some are rude.
That is why we are asking with in the community to fix IT.
Because we all have these same problem.
No vlastně je to jen takové dálkové ovládání… scény si fungují kdy chtějí, termostat zase nefunguje, hlavice vytápění fungují občas… s každou optimalizací a opravou je to jen horší. Chtěl jsem alespoň polointeligentní domácnost a mám jen občasný dálkový ovladač…
Ano odesílám zpětnou vazbu často…
Vrcholem je vypouštění nefunkčních verzí před volnem a víkendem, takže pak se o to déle čeká na další záplatu… S každou verzí je to jen a jen horší.
Ja mám šťastie že som plné lokálny. Tie NSPP mali slúžiť ako terminály ale ani to nezvládajú. Pozri si Lokálne ovládanie CubeOS tam toľko problémov nie je ako s NSPP a zbb-p/u.
S týmto súhlasím dačo opravia a dačo pokazia. A je to čoraz horšie.
Častý problém s termostami.
I want my ns panel pros to stop receiving beta updates, I have downgraded them back down to a v2 software via recovery mode and I’ve removed them from my account so they no longer appear enrolled in the beta, but they keep trying to install the v4.4 beta software.