M5 Switch Matter problem

Ideas & Suggestion Free discussion
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1

Hi everyone!

Has anyone noticed that it’s not possible to pair the M5 Switch with Matter?

I tried both methods: scanning the QR code with Apple HomeKit and pairing it first in the eWeLink app, then enabling pairing mode (generating the QR code/code) and adding the accessory in HomeKit.

Nothing works.

2

What matter hub do you have?
Is the sonoff M5 MATTER device found by the matter hub during pairing?

3

I tested with NS Panel Pro and Apple TV using QRCode.

Never was found for booth devices.

If I use normal pairing in the eWeLink, was found by WI-FI. If I enable the pairing mode in the ewelink app is not found too.

4

I don’t know Apple TV so I don’t know if it has a matter hub function.

M5 Matter directly (from the qr code on the device) cannot be added to nspanel pro.
First you have to add M5M to another matter platform and only then make it available for ewelink.

if you added M5M to ewelink, then when you enter the M5M device menu, at the very bottom there is a button to enable pairing mode. a Qr code will be displayed that you need to add to Apple tv. if it has the matter hub function, it should find the device. The phone must have location, bluetooth, the same wifi as M5M turned on and it must be close.

1 Like
5

Yes! I did that process. Pair with ewelink and enable the pair button in M5 settings. Apple TV is a matter hub too. I have several other devices paired with HomeKit through Apple TV.

Today I tried also pair the M5 with Smartthings Hub or Alexa and nothing :sob:

6

Remove the M5M device from the eWeLink app.
Reset the device to factory settings.
Pair in the smartthings app from the matter QR code provided on the M5M device.
The phone should be close to the M5M device during pairing. If the device is not detected, report the problem to sonoff.

Are you sure you have a sonoff M5 matter device or just sonoff M5?
What phone are you using? Try pairing on another phone.

7

Yes, I already tested the points that you mention.
Yes, Is the M5 matter version. In fact I already had, in past, this paired with matter. I needed to reset the switch and after that no more pairing with matter, don´t know why.

I will open an issue and as soon as I get feedback I let you know.

Thanks for the help :right_facing_fist: