eWelink app | Administration roles

Ideas & Suggestion
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1

Hello guys!

I have a customer that installed SONOFF products in their home and he’s using the eWelink App for manage and control the devices. However, the person how installed the products (an electrician) create the ewelink account with he’s own email.
Now the customer can´t manage with administration role. It’s possible add members to account but It’s not possivel add with administration role.

This should be an improvement for the future - add members with “administrator“ role.

For now, it’s possible thought support ticket change the current role to a “administrator“ role?

Thank you!

2

I would like also to add that looking forward for such feature. It is so complicated that only one administrator could be. I’m using homebridge, setting up non administrative account homebridge ewelink works so laggy while setting up admin account issue disappears. However also using ewelink app but cant use administrative account because homebridge fails because account is logged out…

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