Dual R3 firmware 1.5.2 the curtain turned into a mess

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1

It was all working perfectly until version 1.5.2 of Dual R3 arrived.

When I tell Alexa to set the curtain to x%, the curtain moves a little and then stops. I removed the device, tried to calibrate it, but without success. Calibration closes the curtain, but it doesn’t return. I can’t do manual calibration because I don’t have a switch.

This situation is complicated, everything was working fine until I updated the firmware.

And now, how do I get out of this predicament?

2

Hi @Daniel_Zhan, please, any chance or possibility to roll back the firmware to the previous version?

Regards

3

Please try to re-pair the device to see if the issue persists.

If the issue persists, please submit a ticket via our support system from the below link, our technician will help to analyze the issue.

Thanks.