Camera app

I’m unable to view the camera (samsung galaxy s7edge),
even though it’s showing that it’s loading, it doesn’t show, any help?

Hello there, how long was it loading? Does it occur all the time? By the way, could you confirm if the WiFi network is stable enough?

Hi, it occurs all the time and I couldn’t watch it, I also tried with another mobile phone, same thing, it didn’t work, I can confirm that the WiFi signal is stable.

At the camera phone side, is the camera app running well?
By the way, could you send me the device ID in PM?

Could you try the following steps?
Log out and close two Apps.
Log in again.
Please let me know if it works. Thanks:)

didn’t work :frowning: