Hello! It would be great if we have an option to backup Zigbee devices, so we can import it after a factory reset. Can You implement it?
I proposed this function but with the understanding that it could also be imported into another gateway.
Hello, that’s a great idea. May I ask in what scenario you need this feature? Because a factory reset means you want to reset all settings — if you don’t need to, you don’t have to do it.
I also agree with Jojkoba’s idea: backing up data or migrating sub-devices to another bridge might be more common.
There are a lot of users who have more than 40 devices. When we want to transfer devices and scenes to a new gateway, we have to set up and pair everything again.
This is a strong argument for why we don’t buy newer gateways from you.
Automatic backup, recovery and the ability to move devices and scenes to another device is a important option.
I am using the beta version, but I had to rollback to the stable because of some bugs. After the reset I had to re-pair all devices. The backup file what is compatible with other systems, like Homa Assistant Zigbee2mqtt or other Sonoff device is also good idea.
Are you currently experiencing any bugs during usage? Please send me the issue description and logs first. Performing a factory reset due to bugs is indeed an operation that should not happen. Regarding the need for data backup, I will forward this request to our team for further discussion on a specific solution.