Update from me, I had to de-solder the cristal from the board so the RF feature does not function (force break it) as indicated by previous comment. @jam3
Desperate attempt to make use of the device at least with its WiFi control.
Not ideal but better than nothing.
I also contacted itead customer services to escalate the problem and the solution I got was for them to send me a fixed 4CHPRO R3 but I had to pay postage (which was not too cheap). Let’s see if the new unit works as expected.
I suggest you all also escalating the issue to customer services. The more the merrier. And @morgan is completely right and once I have my setup working back as I needed I will battle the reimbursement of all costs associated.