Hello,
Just bought a 4 pack Yeelight GU10 white with the idea that I will be able to sync the Yeelight and Ewelink platform and use the Yeelight bulbs in Ewelink.
But surprise, after I added the bulbs to the Yeelight platform, linked the 2 platform together when I try to sync the items (this 4 Yeelight bulbs), they are not shown onto the sync list.
Any Idea why?
Thank you!
Can you tell us more about your setup?
Some info would be of great help:
Hello, yes sure I can.
Region on both apps is Romania (+40). And the model can be seen in picture below.
Thx for the info, I’m sending them to our team.
Thank you as well. Strange is that I’ve searched for info related to this thing and nobody complained. Also in your demo I can see that you are also using a gu10 bulb, but it’s the rgb version. Could this issue be that this version that I have it’s not compatible?
Can’t tell yet, we are looking into it
Great, in this case I’m waiting for your feedback.
Hey,
I regret to inform you that the model (single color, dimmable) you have does not support syncing to eWeLink, and there are no plans to add this feature in the near future. However, Yeelight Wi-Fi lights with tunable color and temperature should work.
Sorry for the inconvenience.
There is no problem about this, good that I know why it’s not working and I have an idea not to search or to try different methods to solve the issue. For the Yeelight Wi-fi lights, this also includ the GU-10 W1 RGB model?
Ok great, in this case I will go and buy the RGB W1 GU10 bulbs, thank you very much for your help!
