THR316D the temperature graph stopped being displayed in the app

I have two THR316D + THS01. The current temperature/humidity is displayed and changing, but the graph is blank. This happened after 24 days of correct work on both devices at the same time. (Historical data only shows data for 24 days.) How to fix it?

@Erin Please help to locate the issue.


Would you mind submitting a feedback ticket to us in the App?

Hi. I send a ticket in the App.