Sonoff S-Mate 2 Not Visible on iHost (eWeLink-Remote Control Enabled)

I have installed a Sonoff S-Mate 2 as a subdevice of a Sonoff Mini R4. The device is correctly detected and works through the eWeLink app and Alexa. However, it does not appear among the available devices on iHost.

The eWeLink-Remote Control feature is enabled on iHost, and I have verified that it is working correctly because my Sonoff R5, which is configured the same way as the S-Mate 2, appears and functions properly on iHost.

Configuration Details:

  • iHost: eWeLink-Remote Control enabled
  • Sonoff Mini R4 with eWeLink-Remote Control enabled
  • Sonoff S-Mate 2 added as a subdevice of Mini R4
  • Sonoff R5 configured the same way as S-Mate 2 (but visible on iHost)
  • Everything updated to the latest available firmware

Questions:

  1. Is the Sonoff S-Mate 2 officially supported on iHost?
  2. Are there any specific settings or steps required to make it visible on iHost?
  3. Has anyone else encountered this issue and found a solution?

Thanks in advance for any help!

Sonoff S-Mate 2 Should be supported by now.
Can you send you system log via feedback or message?
So we can pinpoint exactly what’s wrong.

You need to add s-mate2 to ihost as ewelink remote device.

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So you didn’t add it into iHost?

No… since in this way it doesn’t show up in the mobile app and in Alexa. Also ihost is too distant from the s-mate 2. Why doesn’t it work like R5? Basically it is the same device without buttons…

iHost’s eWeLink-Remote Control

After iHost is updated to V1.11.0, it supports adding eWeLink-Remote sub-device: R5 / S-MATE / S-MATE2.

The principle of iHost’s eWeLink-Remote Control is different from that of eWeLink-Remote Control in App. It relies on iHost’s LAN control capability for local control.

Check the differences between iHost’s eWeLink-Remote Control and App eWeLink-Remote Control via the chart below:

App eWeLink-Remote Control iHost’s eWeLink-Remote Control
eWeLink-Remote Gateways NSPanel Pro, BASICR4, MINIR4, MINIR3, TX Ultimate, M5, DUALR3/DUALR3 Lite, B05-BL, S40/S40 Lite iHost
eWeLink-Remote Sub-devices S-MATE, S-MATE2, R5/R5W S-MATE, S-MATE2, R5/R5W
Method to Realize Smart scenes in the App Smart scenes in iHost
Control Method Local control: eWeLink-Remote Control ( Bluetooth 2.4G ) Remote control: gateway required, via cloud Local control: LAN control ( No remote control method )
Devices You can Control Devices in the APP Devices in iHost

Thanks bit you didn’t answer my question. My R5s are connected to mini R4 and they show under ihost (and also mobile app and alexa).

If I do the same with my smate 2 the show only under mobile app and alexa but not under ihost. Why? They are basically the same device and the should behave in the same way.

All your sonoff devices synced to iHost are by the smart-home add-on.
And smart-home add-on itself didn’t support synced device connected to mini R4.
So you won’t see any device above shows in iHost after you add it to eWeLink app.

That’s not true and I’m surprised that an official developer makes such statements.

My Sonoff R5 remotes are linked to a Mini R4 and show under my iHost. Look at Telecomando 1 e Telecomando 2 which are under Cucina and shows under iHost.

So I’m waiting for a plausible answer because this is effectively a bug.



are you 100% sure you didn’t add R5 to IHOST?

I have R5 added to MINIR4 and it was not displayed by IHOST. Only when I paired R5 with Ihost did the device appear in the Ihost menu.

I do not have s-mate 2, but logically you have to add it to ihost. Have you ever tried to add s-mate2 to ihost?

pairing with MINIR4 (i.e. ewelink cloud) and pairing with ihost are two separate threads.

Yes. You can see it from the attached screenshots. The two R5 are linked to Mini R4 called Cucina. And they show under iHost and under Android App. My S-Mate 2 is linked to Corridoio and it shows only under Android App.

So why is my R5 added to MINIR4 not showing up in IHOST?

why are you so stubborn?

pair s-mate 2 with ihost. And share the info.

S-mate 2 needs to be paired with MINIR4 and IHOST. These are two separate devices and you need to do separate pairing for each device.

I don’t know why your R5 added to MINIR4 is not showing up in IHOST. However, I have extensively demonstrated that in my scenario, this is exactly how it works.

As for your second question, I’d suggest moderating your language. Stubbornness is relative—perhaps persistence in getting clear answers is a more fitting term.

Regarding pairing s-mar2 with IHOST, I have already done so successfully. However, it does not appear under Alexa (you can read another post of mine that I cannot link my IHOST to Alexa via Matter), preventing me from activating certain scenarios that are useful to me.

Honestly, I’m frustrated with IHOST. After years of beta testing, it does maybe half of what was promised. Too bad it was a paid product.

But that’s a completely different topic.

does smate-2 appear in the Ihost matter bridge device list menu?

I cannot get Matter Bridge to link to Alexa.

so I cannot test this solution. I would like so much to get it working since right now I cannot use my zigbee devices with Alexa.

On the other side I am able to link my s-mate 2 to iHost (and so I cannot see it under Alexa) and to Mini R4 (and so I cannot see it under iHost).

BTW I discovered why my R5s behaved this way. They are linked both with ihost and mini r4. I have done the same also with my s mate 2 and now it shows both in the web app and under ihost. Very very strange.

Lets try to find out how to solve my issue with Alexa.

On some Alexa forum I found your problem with pairing matter devices.
If you have an Android phone, first add ihost to Google Home.
Then in google home share ihost matter bridge For Alexa

Thanks for the help. I cannot connect Ihost to google home since I don’t have any google matter hub.

you don’t have to have google matter hub. just an android phone and the google home app. normally you can add, only the devices will be offline. but you can share them to another platform and they will work.

I cannot.

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strange. what phone do you have? what android version? what google home app version?

i have samsung galaxy s20 android 13. works without google hub matter.