I’ve installed different Basic R2 versions several times, and each time it’s offline.
Do you have a solution?
Thanks in advance.
Hi there, have you submitted a support ticket via the in-app “Help&Feedback” channel? The support team will provide you with assistance.
Hello,
It is not possible to open a ticket in the “Help and Feedback” mobile app!
Once installed on the cell phone, the Basic R2 is offline every time.
You can open a ticket this way. Only in this way can the team gather information about the device, and then they can figure out the issue.
