I have sonnof 4ch switch connected to mu ewelink application since 2 years. Recently the switch started to randomly goes off after being on for different time intervals.
I need help please
Have you tried resetting it and deleting it from the App and then readding it to the app?
I did and still the same issue
Hi @anibrahim61 , It seems related to our problem: I created a thread to collect every issues.
Indeed, this is happening in Lebanon also with several devices randomly. We tried to delete the devices and pair them again, it didn’t work for the Mini R2 and the 4ch pro. Tried to change the SSID and paired the devices again, no luck!
The devices are randomly restarting going back to their power-on state; we don’t know what is the trigger. And, in inching mode, the relays are providing power for around a second and then it cuts off.
Things are getting so weird, we are thinking to remove all …