Snzb-04p loses connection

[ward]

Zigbee issues can be related to the gateway you use and the firmware you are using.

Could you please contact Sonoff for further diagnosis and provide more information?

Thx in advance!

Please raise your ticket via the help center if help needed

Welcome to the Forum of eWeLink. This forum is primarily used for user interaction and free discussion. Raising a ticket via the App Feedback Channel or the Help center web portal if you meet any issues related to software-related ones (APP, WEB, CAST, Cloud Services) is highly recommended. If it’s an issue related to SONOFF devices, raising a ticket HERE is the best way to get a response timely. Let’s build a forum with fun and ideas, thank you for your understanding, deeply.