Sorry â there have been so many messages that itâs easy to lose track.
You previously described an issue related to the Matter Bridge, and that problem is already being handled.
Now youâre mentioning heating control â could you clarify what issue youâre referring to there?
Could you provide the corresponding time frame and the related system log?
UPDATE
Restarted, resynced, now it seems Ok again
Just noticed I lost some important scenes in the iHost
So checking / re adding them, seems switching has ben lost for some devices!!!
See image:
Thank you-- the only non-Sonoff Zigbee devices on the system are:
IKEA Vallhorn Motion Sensors v1.0.64 qty 10
IKEA Tradfri led lamp v1.0.012 qty 2
IKEA Tradfri Control Outlet (Smart plug) v2.3.089 qty 1
IKEA Tretakt Smart Plug v 2.4.25 qty 1
IKEA Tradfri Signal Repeater v2.3.086 qty 1
I can confirm that on my iHost I only have 1 Matter Bridge connection (to Amazon Alexa) which is working OK.
Within the framework of heating control, it is necessary to be able to add more than one device. Often the solution is to turn on the heat pump and open the servo valve.
Another problem is that the heat pump and electric boiler only have one contact which is used to turn on the heating.
Since they use the same device to turn off the heating, one thermostat turns off the heating and the other turns it on, and it does this continuously.,
In this case, it is important to make sure that the thermostats cannot turn each other off. I have written about this here many times and no one is solving it.
Your heating controls are only suitable for heating an aquarium, not for solid house heating. I assume we will ignore this problem for a long time to come AMD
That All
FYI, this warning disappeared after an hour or so and I havenât seen it again.
Further Bugs identified
iHost ver 2.8.0 TRVZB 1.4.0 Software Bug
iHost scenes that use TRVZB âKeepingâ Status do not work since software update. Ticket ID257259
Thatâs a problem, but not the one I had. Itâs because of the comical heating control.
Some futher feedback on the eWeLink Cube V2.8.0 and TRVZB v1.4.0 software updates:
Had to keep re-booting iHost to get it to communicate properly with TRVZBs-and recognise their âHeatingâ or âKeepingâ Statuses, then battery condition for every TRVZB was showing as âUnknown %â - had to power down every TRVZB to restore a proper battery condition value. Sonoff Team Iâm sure all of us appreciate your hard work to provide additional features, but most times software updates do cause a lot of problems in an operational environment. The feedback from myself and others in this thread show just that.
On this occasion after a iHost re-boot I couldnât get rid of it despite several further re-boots. I eventually managed to get rid by changing out the ethernet router.
Could you specify exactly which devices are affected? Weâll try to reproduce the issue on our side using the same models.
At the same time, please provide the corresponding system logs so we can pinpoint the problem more quickly.
Got it.
Weâre working on it.
Am I right to understand that this is a suggestion for the TRVZB device itself?
Please provide the relevant system logs, and we will investigate the issue as soon as possible.
We tested configuring a âKeepingâ execution condition for the TRVZB within a scene, and it executed successfully.
We suspect the issue may be related to the device itself, so we need you to provide the corresponding system logs to help us identify the cause.
I now have the âKeepingâ status working properly in scenes after removing the battery from each TRVZB and installing again (power up re-boot for each TRVZB). Photo shows example of battery condition âUnknown%â which was also resolved by battery removal. I did not need to Delete and Pair again any devices.
Is there a method how we can force TRVZBs to âcold-startâ and re-boot without removing the battery ? I have sent you system log via iHost feedback.
By reinstalling and restarting it has been solved and could add the scenes again!,
effected divices:
S26R1, but its apprearance in IHost,
Due to which the scenes in IHost were âdeletedâ
Since updates to iHost v2.8.0 and TRVZB 1.4.0 have noticed at least 2 of 9 TRVZBs going âmadâ. Can only be brought back to proper operation by removing battery. -See video. Ticket ID257363.
Please attach the corresponding system logs in the feedback so we can determine whether the issue is caused by the software or the device itself.
Understood. If you encounter similar issues again in the future, please donât hesitate to contact us.
