Has anyone had a problem similar to the one in the image with this model, also due to burning the light stayed on. This module is less than 1 year old.
Under what circumstances did this occur? What type of bulb was connected?
It is a kitchen lamp that has 3 10w bulbs (30w in total), and when I went to the kitchen because I saw the light on, I noticed the burning smell, I turned off the voltage and removed the module.
Sorry for the inconvenience. It’s a very rare condition when being wired correctly.
Have you contacted SONOFF? If no, please do open a support ticket for further assistance.
As your case is more about product support, I’m unlisting this topic. Please let us know if you have any trouble while contacting SONOFF that requires our assistance.