PAIRING zigbee devices to NSPANEL PRO does not work

Yesterday, all zigbee devices paired with nspanel pro stopped working. I can’t remove them from nspanel pro. Pairing new devices to nspanel pro does not work. Displays an error. Devices on the LAN operate normally.

I reported the problem to sonoff.
I’m waiting for a solution.

Do any of you also have this problem?

Nspanel pro v 1.11.0
nspanel pro