Thank you for consistently pointing out issues and providing feedback in a straightforward manner. I have indeed noticed these concerning phenomena, particularly the imperfections and instability of iHost, as well as the various issues that have arisen with each version update. These have caused frustration, doubt, and complaints among our users. Staffs as moderators of this forum especially the development team are well aware that we are still quite far from meeting user expectations. Please believe that we haven’t turned a blind eye or tried to evade these issues, though I acknowledge that our communication with you has been insufficient.
Prior to eWeLink CUBE V2.0, in my view, we underestimated the complexity of development and the time required for thorough testing to ensure stability. We were eager to provide more features in beta form, hoping users would see the potential and possibilities of this service. However, I must admit that we made mistakes. Therefore, yesterday’s V2.0 update focused more on improving the overall architecture and certain modules, as Ward mentioned in his post HERE.
Furthermore, I am acutely aware of the Matter pairing and stability issues you’ve encountered. You are always welcome to discuss, exchange ideas, or even voice your complaints to me. I have been continuously pushing for improvements in Matter compatibility and stability. However, I kindly ask for your understanding that, as a new protocol, the CSA alliance and tech giants like Apple and Google often optimize or modify certain aspects of the protocol without prior notice, leading to various issues in previously functioning modules.