Is anyone else having a problem with the NS Panel thermostat when set to auto? It works fine on manual but when set to auto the temperature shows - - and there is no demand for heat. I have the same problem on multiple switches?
I reported this error at least 3-4 months ago and it still hasn’t been fixed. I had the same problem and finally moved the heating control to iHost
Ah OK, thanks I havent been on the forum for a while. I thought it may be a faulty switch so I have fitted a replacement ‘out of the box new’ unit and it is exactly the same. I then found multiple switches with the same error.
I have had a reply:
Dear user,
Thanks for your email.
I am the customer service from SONOFF. I found that you contact us and reflect an issue about your devices.
This issue is expected to be optimized this week, and we will keep following the progress. Your patience is highly appreciated!
Regards,
SONOFF
I have had a reply from them and mine all seem to be functioning ok now.
One thing to check, make sure the times don’t overlap - you cannot have 07:00-20:00 and 20:00-07:00. It must be 07:01-20:00 and 20:01 to 07:00
Hi Matthew, I’m also experiencing this issue on firmware 1.6.0. Could you clarify what Sonoff told you in their reply? Did they fix something remotely, or did you have to make any changes yourself? I’m trying to understand what actually resolved the problem. Thanks!
Hiya, yes basically you cannot have a period finish and then start at exactly the same time, so if normal finishes at 17:00 the next period cannot start at 17:00, it must start at 17:01, I hope that makes sense 