NS Panel Pro NEW Update 3.7.0 ...?

[ward]

@maurizio

Consider that the WiFi Router, tenperatur sensors, TRVZB and NSPanel Pro are in the same room, 3/4 meters apart,

It doesn’t have to be the distance issue. Zigbee and Wi-Fi also have interference when channels overlap.

@maurizio

the sensors continuously decouple from the reference TRVZB and continuously reconnect.

Do you mind submitting feedback on both the NSPanel Pro and App so our support team can further help you with this?

Thx in advance

Please raise your ticket via the help center if help needed

Welcome to the Forum of eWeLink. This forum is primarily used for user interaction and free discussion. Raising a ticket via the App Feedback Channel or the Help center web portal if you meet any issues related to software-related ones (APP, WEB, CAST, Cloud Services) is highly recommended. If it’s an issue related to SONOFF devices, raising a ticket HERE is the best way to get a response timely. Let’s build a forum with fun and ideas, thank you for your understanding, deeply.