My iHost is dead

My iHost is dead.

I was trying to figure out why I couldn’t connect and I discovered that the USB cable was hot.

So, in addition to burning, it also shorted out, which turned my USB cable into a heater. I checked and it can pull +5A without activating any fuses. I think it would be good to review this.

I disassembled it and discovered that it was the processor that burned. Since it looks like a memory stick, I disconnected it, and then when I turned it on, the red LEDs lit up in a scanning pattern.

Is there any way to get a replacement processor?

Hey,

Sorry for the issue.

Please contact SONOFF for support.