Hello! Iāve added you to the list, and weāll email you once itās time for you to test. Also, thank you very much for your suggestion about the āRenewā button ā weāll consider optimizing it in a future update.
My suggestion would be to include a benefit appropriate to iHost owners or people who run cube elsewhere. I am an Advanced Plan specialist scriber but donāt really use it much. I think this plan features seem to have little to benefit iHost users.
For example, the floor plan. I bet it is just for prime plan users on the web and not on the iHost. Pretty sure you could get the iHost to ask your servers if the member is a plan member.
Or the MCP servers. I bet that is via Google Home or Alexa. Just got a Seeed XVF3800 4 mic array with Esp32S3 and going to install home assistantās ESP home but there is not really any reason it couldnāt send local voice to an iHost instead and from there to the eWeLink MCP servers. Iām a bit doubtful the sound quality from the iHostās built in microphone is good enough. Maybe it is though.
I tried to design floor Plan of my house but I havenā t found how to insert the second floor and the undergroundās one. What Iām doing wrong
It was the way I tried, but I canāt select the house, every 2 are gray
Gentilmente potrei essere aggiunto alla lista ? Sono installatore e rivenditore di impianti smart e lavoro molto con sonoff
Io tutta oggi ho provato a disegnare la pianta ma non mi fa spostare i muri e non mi fa creare nulla. Posso avere maggiori info gentilmente? Grazie in anticipo
Ok, Iāve done it, I was on top right.
For those Who have similar problem, After design the room, It must be fenced and then an object must be placed to succeed in naming the room, after that you can associate smart dispositives and then save the Plan.
Per disegnare la pianta bisogna entrare in esito cliccando sui 3 punti e poi seguire le Tab in alto a destra: layout per oggetti strutturali, object per oggetti di arredo, e poi dispositivo per domotica
Ho risolto il problema ieri sera ( in chrome di Windows 11 mi dava il problema. Ho preso un portatile con Windows 10 con chrome non aggiornato ad ultima versione e non ho avuto problemi a disegnare la planimetria ). Sicuramente un bug di chrome in Windows 11 del mio pc.
@eWeLink staff
When can we expect price promotions (discounts) on advance and prime plans ?
Even a negative answer is better than no answer at allā¦
Really? Nobody answers??? Why so much ignoranceā¦?
One more thingā¦ payment doesn`t work in the app and moreover when I try to upgrade my plan it shows wierd price
Normal price at www is $19,99
Today in Poland $1 is 3.72PLN => $19,99 * 3,72PLN = 74,36 PLN (shoud be)
eWeLink app shows 89,99PLN ?!?
When I accept terms and click pay an error pop up
Na podobnĆ½ nezmysel som minulosti upozorÅoval ale asi to opravili pre eurĆ”. Piatok asi nerobi nikto.
Hiļ¼Have you subscribed to our email updates yet?
If not, you can do so in the eWeLink app (see screenshot below 
).
We occasionally send emails about new features, membership updates, and special promotions, including limited-time offers for Advanced and Prime plans.
Itās the best way to make sure you donāt miss any future deals. 
The price shown in the app actually comes from Apple App Store / Google Play rather than eWeLink directly. Local pricing can vary based on regional pricing tiers, taxes, and store policies, so it doesnāt always match a straight USD-to-PLN conversion.
If youād rather pay in USD, another option is to subscribe through vip.ewelink.cc once your current app-store subscription has expired.
As for the error pop-up you mentioned, thanks for pointing it out. 
We checked it and confirmed that itās a localization bug. Part of the text wasnāt displayed correctly in the Polish translation, and weāve already reported it for fixing.
The pop-up itself is actually trying to tell you that you already have an active subscription through another channel (such as Google Play, Apple App Store, or the VIP website). In that case, any upgrade, downgrade, or renewal needs to be handled through the same subscription channel.
If youād like to switch to a different channel, youāll need to wait until the current subscription expires and then subscribe again through the new one.
And if youād like to explore other options, just drop us an email at plans@ewelink.cc ā weāre always happy to discuss it with you.
3/4 days later after contacting plans@ā¦ still no answer and solutionā¦
looks like eWeLink doesn`t care about renewing or upgarading paid plan subscriptions
I want to purchase the Prime plan, but I`m not allowed to because I have an active Advanced plan 
A lot of things have the wrong solution and I get the impression that they donāt care.
We do care about thisļ¼The plans team is actually going through messages sent to plans@ewelink.cc every day.
Sorry for the frustration here. Could you DM me your eWeLink account and contact email?
Weāll then reach out to you by email and guide you step by step on how to upgrade to Prime based on your current Advanced plan status.
Weāll make sure you get this sorted 