I lost graph SONOFF THR316

[kardamitsa-john]

3 days before 27/03/2024 I lost the graphic. It shows temperatures correctly, but I have a history until 3 days ago.
it’s a deviceERROR? SOFTWARE ? I have sonof THR316

[yitie]

Please raise your ticket via the help center if help needed

This forum is primarily used for user interaction and free discussion, we highly recommend raising a ticket if you meet any issues, especially software-related ones (APP & other portals $ cloud services), and guidelines needed via the eWeLink help center web portal https://help.ewelink.cc/hc/en-us or feedback channel in the App, and if it’s an issue related to SONOFF devices, raising a ticket here Submit a ticket : ITEAD Customer Care Center is the best way to get response timely. We will gradu…