I have Pay and activate the Advanced Futers....ma now don't working

I Have Acquire the Advanced Futures 1Hours ago…but really don’t working…and when use the Ewelink web or Cast the message is “upgrade”…but really is just activate.
In the app is Sign “activate”…but really don’t working.
My user is “volare_767@libero.it”.
You can help me?
Thank you