Ewelink app sharing device error

Hi all

I am having a hard time sharing my device to other ewe link account. every time I share my device to other account this error always show " Sharing cannot be done due to device security protection" does anyone here know how to pass through from this error?

Could you send me with your eWeLink account and shared user’s eWeLink account via PM?

hi petergogo do you have any email?

No luck:( I sent you the email just now. Please check it out and I’m here to assist.