Basic r2 connects 2 L'AN & NOT 2 web

Basic r2 connect 2 LAN but not to web. I’ve tried deleting the device and reconfiguring it, with no success. My ctronics camera works just fine. Led on basic r2 device flashes twice. Pls help me!

The device may have failed to connect to the server, could you please try pairing it a few more times?

Almost solved. My lan has 2 dhcp servers 4 different segments. The 2 devices are served from the secondary one. I tried installing another device to the subnet, and the gateway wasn’t the right one. So i removed the 2nd dhcp server, and using just one solved the problem, opening the web for the “hidden” devices