Problems with the 3.6.1 update and power meters. They allow you to install and uninstall them with the app, but they don’t work or allow communication. Thanks
Good afternoon. I updated my three circuit breakers and the process completed successfully. However, all three have stopped responding from the app and are no longer measuring power. Something must have gone wrong with that update. Can you check it? Thanks!
11 Likes
Experience the same
Updated firmware on two ciruit breakers. Both stopped responding. Please help
11 Likes
Same experience, updated to firmware version 3.6.1 and now unit does not respond
10 Likes
Same here. No response after the latest update on two circuit breakers.please assist.
9 Likes
I have the same problem. All circuit breakers that I updated to 3.6.1 no longer work. No response to either the physical button or the app.
7 Likes
same here
6 Likes
Same here too, no response physical button or the app.
9 Likes
I have the same problem. All circuit breakers that I updated to 3.6.1 no longer work. No response to either the physical button or the app
8 Likes
Provide your device model and deviceid
3 Likes
I have three devices of the same model with the same problem:
MODEL : PSF-B67-GL
ID: 10012c4d11
ID: 10012c4a68
ID: 1001553a2f
Thanks.
4 Likes
Tomzn tob9e-63m
PSF-B67-GL
ID 1002240b72
ID 100224015a
4 Likes
Please roll back to the old v3.5.0. It worked!
How can I roll back? I really need to. A lot depends on the switches, and they don’t work now. Now the firmware is v3.6.1
PSF-B67-GL
1001ef6298
1001d93833
10017c657e
1001ef63ea
3 Likes
I have the same problem
2 Likes
same problem
Model :PSF-B67-GL
ID 10020f921e
1 Like
Model :PSF-X67
ID :10016954b1
2 Likes
I have two devices of the same model with the same problem:
MODEL : PSF-B67-GL
ID 10020f921e
id 1001ef4df5
1 Like
Facing the same issue.
Model: PSF-B67-GL
ID: 1002240a95
1 Like
Same issue: Model PSF-B67-GL (x2)
ID 10016923de
I just received a new update, version 3.6.3, which seems to fix our issues. Thanks for the quick response!
3 Likes