Hi all
I’ve a problem with TRVZB. It’s secondo time that the TRVZB goes in fault.
Is there something to do?
many thanks.
Hi,When this issue occurs, does the TRV show any error message or abnormal status in the eWeLink App?
Since the TRV is bound to the NSPanel Pro, could you please submit the NSPanel Pro logs as soon as the issue occurs? ( NSPanel Pro → Swipe down from the top of the screen → Settings → About → Submit Logs)
After submitting the logs, please send me the Device ID, and I will investigate the issue as soon as possible.