Sonoff SWV valve - ‘water shortage detect’ error

Hello All!

I bought a Sonoff SWV water valve for a small balcony irrigation. I my setup contains an SWV and after that a pressure regulator (2 bar) to reduce the water pressure. I am using the SWV with NSPanel Pro, the SWV runs with the newest firmware.

The SWV valve works fine, but I always get an error message in the Ewelink app - Water shortage detect. In the history I can see that there was water flow when the SWV was opened. How can I manage this alarm? What can cause this?

Thanks for helping me!


Hi! Just so you know, this alert won’t stop your SWV from working — it’s just a reminder that the flow is below 2L/min. If needed, feel free to contact support team(support@itead.cc) for help checking any possible issues.

If you wish to avoid this error, first set the SWV to closed valve mode and then cut off the water source supplying the SWV, e.g. by turning off the well pump or turning off the tap.