Prime - WearOS control not available for Samsung watches?

Ideas & Suggestion
1

Personally, I’ve got 30-odd eWeLink devices.
I’d love to control some of them from my watch - but the WearOS app isn’t compatible with one of the largest manufacturers of WearOS devices?

“Your device isn’t compatible with this version”

I don’t have any real need for any of the other ‘Prime’ plan attributes. Seems odd that - if you’re a Galaxy Watch user, you’re more likely to be into gadgets, and more likely to pay for Prime in order to control some of your devices from your wrist…

Or is it just me?

2

What the exact model of your Galaxy watch? since Samsung make two different kind of watches, one is powered by it’s own OS named Tizen, and others are the original Wear OS from Google.

The original Wear OS watches are supported.

3

I have galaxy watch 5 pro and would love to have possibillity to control my Soboff devices, but… I`m not going to extra pay for this feature… :upside_down_face:

4

Galaxy Watch6 classic (44mm). Yes, this runs WearOS not Tizen.
Also have a friend who tried this on his Watch7 - same result.

5

I’m happy to pay for the feature, although I’d much prefer to buy it through the Play/Samsung store, than as a subscription.
OTOH, happy to pay a subscription for Cast as its genuinely useful to me and requires back-end support.

6

The dev-team is on the way to duplicate the issue, let you know we found sth.

7

It’s a subscription on the Google Play :slight_smile:

More specific?

8

May I asking your Android phone’s OS version?
and the Wear OS version of your watch.

We have checked with Google team with the Android 15 or higher and Wear OS 5.1 or higher, everything should be work.

9

Note 23 Ultra running Android 16 / One UI 8.0

Galaxy Watch6 classic version 56BJ / SM-R960 running Software version R960XXS1BYH1 / SM-R960NZKAXNZ / OneUI 6.0 Watch

10

We have discussion with Google wearable team, and now our feature is build on a SDK level 35, which means Android 15+ and Wear OS 5.1.0+ are both required to enable it.

And we are on the way to make adaptation for more lower Android & Wear OS versions, need time to evaluation and check with Google fellows, please rest assured, we’ll try our best to make it happen early.

11

I think the issue is caused by the watch, now OneUI 6.0 is build on Wear OS 5.0, with the following update from Samsung, it should be Wear OS 5.1 or higher.

Some users told us that he has update the phone to Android 16 and then update the Watch to Wear OS 5.1, everything works as expected, but this approach would be struggle, not friendly to everyone.

As my last post mentioned, we are working on make adaption for lower Android and Wear OS versions, if things go well, should be progress in Jan.