Thank you for your kind reply.
Thanks for answer.
Please check DM message - I sent all details there.
Hope that Webpages module on NSPanel Pro can be fixed quickly as it is very important for me and for many other users.
Hi,
I have an issue with the zigbee network stability. Zigbee temperature sensors lost connection a daily basis, which were for months stable.
I have moved them close to the NSPP, reconnect them and place them back. After a few hours they have disconnected again.
I tried the Turbo mode of NSPP also, but without any success.
It is true, that the farthest devices are involved in this issue, but for months there was no such problem.
Could you please let me know the approximate distance between your Zigbee sub-device and NSPanel Pro? Are there any obstacles between them that might interfere with the signal?
If you move the device closer to NSPanel Pro, does the offline issue improve?
You can first check your NSPanel Pro firmware version (the latest version is currently 4.6.0). When the issue occurs again, please submit the NSPanel Pro logs and send me your device ID separately. I will help check whether it is caused by the distance/signal issue or an NSPanel Pro-related issue.
I have a question that this v4.6 is supported the the wall socket WS01TPF-E?
And maybe do you have a list which Sonoff product is supported?
Thank you
I asked about the list, as did others. The simple answer is that there is no up-to-date list, and the ones that do exist are not actual.
Hi, this device is already supported. I’ll prepare an updated compatibility list for your reference shortly.
Thank you.
I have the same issue, post below says to include port number but my HA instance runs on port 80 so there is no change.
Share the device id with @Milk They have deployed an update (4.6.2) to my device and it fixed the issue.
Hello @Milk, device ID is 10026d17fb.
Hi, sure. However, version 4.7.0 will be released today and includes the same fix, so it may replace the targeted 4.6.2 update. If version 4.7.0 becomes available, you can upgrade directly to the latest version. Thank you for your patience!
Hi, sorry for the delayed response. I’ve checked the logs and found that some of the devices had a weak Zigbee signal before going offline. Their signal strength was significantly lower than that of the other devices that remained online.
This may have been caused by the devices being too far away or by walls or other obstacles interfering with the Zigbee signal.
Do your Zigbee routers work properly?
I have an NSPanel Pro Gen2 in the hallway, and a ZBMINIR2 under the light switch in the bathroom. I also have another ZBMINIR2 on the ground floor, but all my devices keep showing a weak Zigbee signal.
When I was using iHost, the entire Zigbee network seemed to be managed much better, and all devices had a strong signal. Now it looks like the routers aren’t routing the network properly.
Hi, let me confirm a few details to make sure I understand the issue correctly:
- Are you trying to use NSPanel Gen2 as a Zigbee router to improve the Zigbee signal of the ZBMINIR2, and would like to know whether this is possible? Or have you already tried this and found that the Gen2 does not relay data for the device?
- Are you saying that the Zigbee signal of sub-devices connected to NSPanel Pro is weaker than when they are connected to iHost? If so, how did you compare the signal strength? Was it based on specific signal data, or did you notice it because the devices were actually going offline?
Based on that, however, iHost was reporting a certain RSSI, whereas nspp is reporting something else now.