NSPanel Pro notifications (not Alarms!)

I’m using an NSPanel Pro with 30+ Sonoff devices, and overall, it’s working great. As I set up more scenes, however, I’ve run into limitations with notifications that prevent me from fully realizing the system’s potential.

Currently, when configuring scenes in the eWeLink app, the only option for visual/audio alerts is the Alarm function. Unfortunately, this always produces a dismissible, non-configurable popup on the panel, which limits flexibility.

I believe many users would benefit from enhanced notification options, such as:

  1. Audio-only notifications
    Ability to play a sound without displaying anything on the panel.
    Example: I use two SNZB-01P devices as doorbells. Ideally, the panel would just play a chime while keeping the dashboard visible, instead of interrupting it with a popup.

  2. Customizable visual notifications
    Ability to configure the display message when a notification is triggered, and how long does it stay on the screen.
    Currently, the Alarm message doesn’t provide useful context (even which device triggered it). Even minimal customization, such as showing the device name or a short custom text, would make a big difference.

These improvements would make NSPanel Pro much more versatile for real-world use cases, especially for users with larger device networks.

Thanks for considering this request!

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Thank you very much for the valuable feedback.

We were busy rolling out V4.x App for NSPanel Pro. This version has been completely rewritten in Kotlin and should provide much better performance and stability.

We will work on your suggestion ASAP.

@LMX is our new product manager in charge of NSPanel Pro. He and I will keep you posted on this feature.

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Great, thank you! I’m looking forward to testing the new v4, already texted my ID to @LMX :slight_smile:

Hi! Your NSPanel Pro should be able to OTA now. You could manually check the update using the About page.

A great way of improving the usage of NSPanel should be to show a camera view when an action is triggered (movement detection) because a notification on the panel is not useful enough when you need a quick view

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Thank you for this great suggestion! We have received this request and will carefully evaluate it for incorporation into our future product roadmap.

This is a feature I’ve been waiting for for a long time. It will allow you to use nspanel pro as a video intercom.

It will allow you to use nspanel pro as a video intercom.

There are several situations regarding video intercom:

  1. NSPanel Pro from/to eWeLink App.
  2. NSPanel Pro from/to eWeLink Camera, such as SONOFF CAM Slim Gen2, CAM-B1P, CAM Pan-Tilt 2.
  3. NSPanel Pro to/from 3rd-party ONVIF camera.
  4. NSPanel Pro to/from 3rd-party SIP IP camera (aka. VoIP device).

I think @luquet was talking about situation 2.

What is your usage scenario? Do the above 4 cover it?

Hi !

No, no, i was thinking of 3 .. In fact no reason to limit to a kind of camera

Ps) at this time my rtsp flux which is functional (tested on VLC) doesn’t work anymore on nspannelpro

Got it. Point 3 and 4 are on our radar. We need some time to study it and put it in our roadmap.

At this time my rtsp flux which is functional (tested on VLC) doesn’t work anymore on nspannelpro

This is a known issue. We rewrote the whole NSPanel Pro app, but the new rtsp library we are using has compatibility issues. We are working on it.

I still can’t connect to my cameras (Trendnet) with RTSP .. Their address is well recognised by VLC … Are you going to repair this compatibility issue ?

Thanks in advance

May I ask what the current version of your NSPanelPro is? The latest beta version is 4.2.2. If your version is older, please upgrade to the latest version first (using the beta application tool: NSPanel Pro Beta Testing Program).

If the issue persists in the new version, could you provide a screenshot of the specific screen display—whether it shows no video feed or an error message? Also, please submit the NSPanelPro logs and send your device ID to me separately. We will work to identify the issue as soon as possible.

Additionally, could you share the specific model of your camera?

Hi
I upgraded to 4.2.2 as you advised
Then i upgraded yesterday to 4.3
and have the same problem .. Sometimes it works but sometime it doesn’t

I have 3 NS panel on two sites with foscam camera on one and trendnet on the other

here i can connect on the foscam with the the http port (88) … sometime
but i can’t usually connect more then one time …

Bien cordialement

Hi, in this situation, you can first check if your network connection is stable. After confirming the network is functioning properly, if the video feed still fails to load, please promptly submit the logs via Top drop-down menu → Settings → About → Feedback → Submit . Then, send your device ID to me separately. We will work to locate the issue as soon as possible.

ok
I submitted on one of the nspannel
Can do the other one later
And the third one only tomorrow evening

I must add then since the last update, i have few deconnection of some zigbee plug which i recover after a reboot of my nspannel (which is really annoying as it drive heater and i won’t be near for few days)

Bien cordialement

Alright, after submitting, please send your device ID to me separately. I will check the logs as soon as possible.

these are the id of 2 of my nspannel

100213a8e2

10022e53a7

Since the last update not only some plugs are unreachable
but when it works pressing a button goes to another page for really put on or off the device
This is really annoying

Bien cordialement

Hi !

I’d like to know when will you update the firmware ?
Since 4.3 :

  • some plugs are unreachable
  • some button indicate that a plug is on but it is off
  • pressing a button goes to another page for really put on or off the device

to be able to reach again a device, i have to reboot the ns panel, which is impossible as the place where it is is 400 km from where i am … So i can’t turn off the ventilation and can’t turn on my heater
Beeing able te restart a nspannel via ewelink should be appreciated

In the same mood
As i have 2 houses… when i need to move ewelink from one place to another, it should be easier to have tabs and not been obliged to click on the '<" icon and choose the place that you have to control (there is room on the right of the name of the place

Bien cordialement

We sincerely apologize for the issue you’ve encountered. To help us further investigate, please submit logs directly from your NSPanel Pro device by following this path:
Top drop-down menu -> Settings -> About -> Feedback -> Submit

We have received your feedback. Our team is currently addressing this issue and evaluating optimization solutions. We will resolve it as soon as possible.

NSPanel Pro now supports remote device restart via the eWeLink App. The specific operation path is:
eWeLink App -> NSPanel Pro -> Settings -> Reboot .

thanks for the way to reboot ..
I prefer to be on the web page and this function is not implemented, that’s why I didn’t see it ..
But i have been able to do it on the phone and could access to the previously unreachable plug

thanks again