NSPanel Pro 120 and HomeAssistant unstable and extreme slow

My NSPanel is so slow and unstable I can’t use it. Even a simple dashboard with 4 buttons stops responding after a while and needs a reboot to work again for 10 minutes.
Reaction from support,

  • Try to disable wave to activate
  • Place in an open space and not close to the computer screen
    I asked to return the device.

Are other people experience the same issues?

Might be helpful if you post what versions you are running

I run the latest 4.4 version but was the same with previous (beta) versions like 4.3 and before.

I have 10 panels running the latest version as some do experience lagging and none responsiveness.

am hoping you can turn off lots of the new functionality that they are adding as I only use it for HA dashboards. 4.3 and 4.4 definitely buggy but hoping they fix over time.. as I have another 8 panels to add :flushed_face:

@pepijn @mark20
May I ask if the slowness only occurs on the HomeAssistant page or if it affects all pages? If the issue arises, could you please submit the NSPanelPro logs promptly and send me the device ID separately? Of course, if you could also provide a video demonstration, that would be even better.

When device is unresponsive, it is completely. I only need it for HA. So support agreed for a return. Logs were already transfered.
Will search a different device.

I don’t understand that Sonoff makes so much advertisement about HA dashboard while impossible to use.

When you say pages did you mean the HA app? And other apps… or different pages within the HA APP

am away for a week so will respond with logs and video when back.

thanks

1 Like