Hi,
For about 10 days now my ihost has not been working.
Any action I try to take to turn on the lights or plugs gives me the error “FAILED TO CONTROL”
Manual and automatic scenes are not working.
They are not working from the control panel or from the cast panel.
Does anyone know what could be the cause?
Thanks and best regards.
Can you send us your system log?
Send it via message or feedback would be fine.
We’ll check it ASAP.
Thanks, I have already sent you a message with the system log
I can see most of your devices are thrid-party devices and camera.
Is there any zigbee devices?
And is your camera working fine?
I would tell you that 95% of my devices are from SONOFF.
I currently have more than 20 zigbee devices
The window sensors are SNZB-04, all the lights are Sonoff MINIR4 and some Sonoff Mini.
The rest of the zigbbe devices, presence sensors, temperature, etc… are also from Sonoff
The cameras are Reolink WiFi, they are aggregated using RTSP.
At the moment I could only see them through my CAST panel locally, I don’t know if it is possible to see it outside the home.
The CAST panel only allows you to view one camera at a time.
Is the zigbee device in your iHost working fine?
Are the glitches only happens in SONOFF devices (AKA third party devices)?
Hi Suika,
Everything is working now, I have checked my zigbee sensors and they work fine.
Seeing that the sensors worked fine but did not activate the lights, I tried to uninstall and reinstall the ewelink smart home docker and now everything works correctly.
Thanks for your help
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