Issue pairing D1 to Ewelink 5.0

Hello,

I bought 3 sonoff D1 dimmer devices, and I have a problem pairing with the Ewelink 5.0.
The App does not found the D1 device.
Is it possible to pair the D1 device in compatible mode?
My router is Netgear RAXE500, and i have more than 30 sonoffs devices (MiniR2, Basic R3, TX, NSPanel, …) and they work perfectly.
Can you help me to solve this issue ?

Thanks,

I too was wondering about compatible mode. Because of a broken gas boiler I dig out an oil electric heater that has a Sonoff POW version one. I wanted to change wifi network but can’t add it again with the new app.

Have pulled out all the stops and this dimmer won’t connect. Have 3 other dimmers and about 20 switches all working perfectly. Only difference between the 1 that doesn’t work and all the others is that it’s the only 1 that has ever been paired and disconnected.
Put it into pairing mode. It’s been deleted from the app. Try pair and can never be found. Very frustrating. Any ideas?

Hello,

Did you solved your issue? I have same problem after being deleted from the app I am unable to pair again it.

Hi all,

Sorr for the inconvenience. Please try to pair the device with the app again, and then send feedback from your app, which will attach the logs for further look.

The forum is mainly for discussion and feature requests instead of support. So I am going to unlist this topic.

Thx in advance.

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Hi guys, overcome this issue by using compatibility mode pairing. As far I know the D1 switch can be enter in compatibility mode only via the remote control RM433R2. How to - press the wifi button on RM433R2 for 5s to enter in pairing mode(breathing light), release button and then press for an other 5s to enter in compatibility mode(flashing light).

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Tnx It worked!!