is it possible to delete old logs on the iHost? Last time I had a problem the logs were too big to send and there was no chance of a compression utility compressing them enough as to make them small enough, so I gave up. Is it possible to only save the last weeks logs or something? I assume the iHost is logging everything. I can maybe try getting SSH access and then find them but will they be encrypted if I find them myself?
Instead of compressing them you can upload them to a file sharing platform and provide a link for the Sonoff Tekkies to download them.