🎁 How do you like the Tools on eWeLink WEB? - Win eWeLink Membership and SONOFF coupons

Hello Community!

By far, we’ve introduced six exclusive Tools on eWeLink WEB to make managing your smart home simpler and clearer:

  • :joystick:Smart Control: Thermo Plugin
  • :high_voltage:Quick Management: Device Sharing/ Home Sharing/ Timer Management
  • :bar_chart:Status Monitor: Battery Insights/ Server Status

:backhand_index_pointing_right:Now we’d love to hear from you: How do you like these Tools? What improvements would you like to see? Your ideas will directly help us improve and shape future updates!

:gem_stone:To thank you for your input, we’ll select users who share constructive feedback and reward each with a 1-month eWeLink membership and coupons for SONOFF products.

I`m using only one feature: battery insights

If I had to recommend something:

  • add percentage of battery consumption. The icon currently showing the status is not very legible
  • The drop-down menu for battery model is unnecessary. I don`t see a use for it
  • add notification when battery is low (user-defined)

Thanks a lot for sharing your feedback with us :folded_hands:

1 The device firmware logic itself does not support real-time battery reporting. The method we currently use is to collect the voltage values reported by the device and then map them to a battery level range. Converting these into an exact percentage would be inaccurate.

2 The drop-down menu for battery models is mainly designed for some older devices that cannot automatically detect their battery type, so users can set it manually. If your device is a newer model, you can safely ignore this option.

3 Both the eWeLink App and Web can send you a reminder when the battery voltage reaches a low level. On Web, please make sure to enable “Push Notification” in the device settings page, and also confirm that your browser does not block notifications (for example, in Chrome → Settings → Privacy & Security → Notifications, permission needs to be allowed).

Once again, we truly appreciate your detailed feedback. As a thank you, we’d love to gift you one month of membership and SONOFF coupons — please check your messages, we are contacting you.

Thank You for explanations…

I am sorry but I can`t see low battery level notification to be set up by the user…

Dear you don’t need to set it up manually. The device firmware will automatically report low battery levels. Just need to enable Push Notification on the device settings page, and ensure that your browser allows notifications.

The relationship between voltage and battery charge depends on the Battery Chemistry. I commonly use Rechargeable batteries. This feature would be more useful if you let us select NiCd etc.

Thank you for sharing your suggestions! We’ll pass them along to our software team. As a token of our appreciation, we’d love to gift you one month of membership and SONOFF coupons — please check your messages, we’ve reached out to you.

Thanks. I think you probably already do this to an extent. The TVRZV using standard AA batteries probably has a different curve to the Temperature sensor using standard coin cell batteries. I would just add extra curves for rechargeable batteries and let us switch to them.

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