What do you mean by ânot workingâ.
Whatâs the exact behavior fo these devices?
If I press on/off in Ewelink Cube nothing happens on these devices.
The same thing also happens for the commands given by Home Assistant
How did you connect the device with HA, may I ask?
Via Matter
Please send us the system log via feedback or in here.
Weâll check it ASAP.
The logs are here WeTransfer - Send Large Files & Share Photos Online - Up to 2GB Free
in this video i explain the fault
regards Rick
I reset the ihost to factory default.
After that, i added a socket and it works!!
reset your ihost to factory defaults and start all over.
I works for me.
I did a reset and the problem is not resolved.
I miss the notification of your answer in time and now the video isnât present anymore
Any idea if is it possible to add the feature Do not disturb, in other words, the Power on Behavior, from Tuya lamps, into iHost?
I think the cluster is 0300 or EF00. Identify is 0xFA with the 00 to off and 01 to on.
Hey,
Such customized clusters are not supported yet.
All my zigbee smart plugs are still not working.
I can pair them, but I canât control them.
If I send a command from CUBE interface then nothig happens. If I press the dutton on the device I can see the change in CUBE interface, but something crash soon and the smart plug freezes the harware button state, so I have to disconnect it from the wall.
I try to reset the iHost avery update I receive, hoping in a bugfix, but the problem persists.
Please send a ticket via feedback or a message to me.
And attach your system log and specify the situation.
Weâll look into it ASAP.