Device Groups On/Off Status does not update by scene — Ewelink 5.16.0 on iOS 18.5

eWeLink App iOS
, ,
1

Ewelink 5.16.0 on iOS 18.5 bug reports

  • Device group as scene action did not change on/off status correctly.
3

Hi could you please provide more details? It would be greatly appreciated if you could submit a support ticket via the in-app ‘Help & Feedback’ channel, as this will allow us to access the necessary log information to assist you effectively.

4

I recently configured a scene action that includes a device group named “WalkPath" The scene itself executes smoothly, with all devices in the group turning on and off as expected.
However, I have noticed that the WalkPath group status does not update. It is always “Off”.

5

It will need you to refresh the ‘Home’ page, then you will see that the “WalkPath” status has changed.
I’ve shared your feedback with our product team, and they will evaluate whether improvements are needed in future updates.

6

I try to refresh screen many times as your suggestion. But It does not work. The device group is ALWAYS OFF.