ward
September 9, 2024, 7:12am
4
I see. Thanks for the info. Could you please create a support ticket for your eWeLink app? Our support can track your scene logs and see what’s going on.
Welcome to the Forum of eWeLink.
This forum is primarily used for user interaction and free discussion.
Raising a ticket via the App Feedback Channel or the Help center web portal if you meet any issues related to software-related ones (APP, WEB, CAST, Cloud Services) is highly recommended.
If it’s an issue related to SONOFF devices, raising a ticket HERE is the best way to get a response timely.
Let’s build a forum with fun and ideas, thank you for your understanding, deeply.
Thx in advance.